Steve Birkinshaw is a supposed service quality director. No doubt payed a salary commensurate with his title. His level of service quality fell so far below any acceptable level when he replied to a customers letter, that is one of the reasons why this website has been launched.
If you are not happy with the service you are getting maybe you should give this shister a ring, the supposed customer services director is available on his direct office number : 01332 335 750. |